PRIVACY POLICY

Last Updated: 23/11/2025
Website: www.ukusa-za.com

Ukusa ZA & Co (“we”, “us”, “our”) is a content studio that helps organisations express who they are and what they stand for through storytelling. We value your privacy and are committed to protecting the personal information you share with us when you visit our website or interact with our services.

This Privacy Policy explains how we collect, use, store, protect, and share your information. By using our website, you agree to the practices described in this policy.

  1. Information We Collect

We collect personal information to provide and improve our services, respond to enquiries and operate effectively as a business.

1.1 Information You Provide

We may collect information directly from you when you:

  • Contact us through our website forms
  • Subscribe to newsletters or updates
  • Engage us for services
  • Register for events, media training or workshops
  • Communicate with us via email, phone or social media

This information may include:

  • Name
  • Email address
  • Phone number
  • Organisation or job title
  • Project details or service-related information
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring websites
  • Cookies and similar tracking technologies

We use this information to understand website performance and improve user experience.

  1. How We Use Your Information

We use personal information for purposes including:

  • Responding to enquiries and providing requested services
  • Delivering newsletters, insights or updates (with your consent)
  • Managing client relationships and project communication
  • Improving our website, content and user experience
  • Internal reporting and administrative purposes
  • Event registration and administration
  • Compliance with legal obligations

We do not sell your personal information.

  1. Legal Basis for Processing (Where Applicable)

If you are in a region that requires a legal basis (e.g., EU/UK under GDPR), we process your information based on:

  • Consent – when you sign up for newsletters or opt in to updates
  • Legitimate Interests – responding to enquiries, improving services, business operations
  • Contractual Necessity – fulfilling agreements with clients
  • Legal Obligation – record-keeping and compliance
  1. How We Share Your Information

We may share your information with:

  • Trusted service providers who support our business operations (e.g., email platforms, cloud hosting, analytics tools)
  • Consultants or partners who assist with our content, strategy, media or production services
  • Legal or regulatory authorities, if required by law

We ensure that all third parties respect the privacy and security of your information.

  1. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve site functionality
  • Analyse visitor behaviour
  • Personalise content
  • Enhance overall performance

You can adjust your browser settings to refuse cookies. Doing so may affect certain site features.

  1. Data Security

We take reasonable administrative, technical and organisational measures to protect your information from loss, misuse, unauthorised access or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute protection.

  1. Data Retention

We keep personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required for legal or business purposes.

  1. Your Rights

Depending on your location, you may have rights including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your data
  • Withdrawal of consent
  • Restriction of processing
  • Data portability
  • Objection to certain processing activities

To exercise any of these rights, contact us at:
[Insert Contact Email]

  1. Third-Party Links

Our website may include links to third-party websites, platforms or social networks. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

  1. International Transfers

If we transfer personal information outside your country or region, we ensure an appropriate level of protection, consistent with applicable data protection laws.

  1. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date. Continued use of our website indicates acceptance of any changes.

  1. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Ukusa ZA & Co
Email: [Insert Contact Email]
Address: [Insert Physical Address, if applicable]

Copyright © Ukusa ZA & Co. All Rights Reserved.

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